Privacy Policy

Effective date: September 2026

This Privacy Policy explains how FastKesh Technologies Ltd. (“FastKesh”, “we”, “us”, or “our”) collects, uses, shares, and protects personal information when you visit our websites, create an account, or use FastKesh payment products and APIs (together, the “Services”).

By accessing or using the Services, you acknowledge that you have read this Policy. If you do not agree, please do not use the Services. This Policy applies to merchants, developers, website visitors, and other individuals whose information we process in connection with FastKesh.

Information We Collect

We collect information that you provide, information generated through your use of the Services, and information we receive from partners and service providers.

This may include:

• Account and contact details such as name, business name, email, phone number, country, and website
• Business profile information, including business type and a description of your operations
• Transaction, payout, and settlement data needed to process payments
• Identity and compliance information required for KYC, KYB, and anti-fraud screening
• Technical data such as IP address, device type, browser, and approximate location
• Support communications and files you send to our team

How We Use Information

We use personal information to operate, improve, and secure the Services, including to:

• Create and manage accounts, and respond to onboarding or support requests
• Process payments, payouts, refunds, chargebacks, and related settlement activity
• Verify identity, prevent fraud, and meet legal and regulatory obligations
• Monitor platform performance, diagnose issues, and improve product features
• Send service notices, security alerts, and — where permitted — product updates
• Protect FastKesh, our users, and the public against misuse or unauthorized access

Legal Bases

Where data-protection law requires a legal basis, we process personal information to perform a contract with you, to comply with legal obligations, to pursue legitimate interests such as securing the platform and improving the Services, and with your consent where we ask for it.

You may withdraw consent at any time without affecting processing that already took place, or processing that relies on another lawful basis.

Sharing and Disclosure

We do not sell personal information. We share information only as needed to provide the Services or as required by law, including with:

• Payment networks, banks, acquirers, and local payment-method providers
• Identity, fraud, and compliance screening partners
• Cloud, analytics, communications, and other infrastructure vendors under contract
• Professional advisors, auditors, and authorities when legally required
• A successor entity if FastKesh is involved in a merger, acquisition, or similar transaction

International Transfers

FastKesh operates globally. Personal information may be processed in Singapore and in other countries where we or our service providers operate. Where required, we use appropriate safeguards such as contractual protections for cross-border transfers.

Data Retention

We keep personal information only for as long as needed for the purposes described in this Policy, including to provide the Services, resolve disputes, enforce agreements, and meet record-keeping, tax, and financial-crime obligations. Retention periods vary by data type and applicable law.

Security

We use administrative, technical, and organizational measures designed to protect personal information, including encryption in transit, access controls, and monitoring. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for keeping account credentials confidential and for restricting access to devices you use with FastKesh.

Cookies and Tracking

We and our partners use cookies and similar technologies to operate the website, remember preferences, understand usage, and help secure sessions. You can control cookies through your browser settings. Disabling certain cookies may affect how the site functions.

Your Rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, to object to or restrict certain processing, and to withdraw consent. You may also have the right to lodge a complaint with a supervisory authority.

To make a request, contact us using the details below. We may need to verify your identity before fulfilling a request, and some rights are subject to legal exceptions — for example, where we must retain records for compliance.

Children

The Services are intended for businesses and adults. FastKesh does not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us and we will take appropriate steps to delete it.

Third-Party Services

The Services may link to or integrate with third-party websites, tools, and payment methods that FastKesh does not control. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information to third parties.

Changes

We may update this Policy from time to time. We will post the revised version on this page and update the effective date. Material changes may also be communicated by email or in-product notice. Continued use of the Services after an update means you accept the revised Policy.

Contact Information

If you have questions about this Privacy Policy or how FastKesh handles personal information, contact us:

• Email: privacy@fastkesh.io
• Address: FastKesh Technologies Ltd., 1 Marina Blvd, #28-00, Singapore 018989
• Phone: +65 6123 4567